TrustEngine
No Borrower Left Behind
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Latest posts
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Why Advice Wins When Volume Doesn’t: Protecting Margin and Conversion in a High Rate Market
Your Content Goes Here By: Bob Jennings, Chief Executive Officer October 19, 2026 In a high-rate, low-volume market, every loan in the pipeline is contested. Borrowers shop harder, competitors call faster, and loan officers feel pressure to close whatever comes through the door.…
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Recap: MBA Annual 2026
Your Content Goes Here By: Carol Crawford, Chief Marketing Officer October 15, 2026 The Industry Is Fighting Cost. LOs Have to Win the Conversation. Rates are well over 7% and the 2026 turnaround everyone expected never showed up. At the Opening General Session of this year’s…
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Intelligence Briefing Recap: “The High-Performance Loan Officer”
Your Content Goes Here By: Carol Crawford, Chief Marketing Officer October 12, 2026 Rate Is a Commodity. Strategy Isn't. The loan officers taking market share right now are not winning on price. They are winning on advice. That was the clear signal from TrustEngine's latest…
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AI Without the Chaos: What Responsible AI Actually Looks Like for Lenders
Your Content Goes Here By: Bob Jennings, Chief Executive Officer October 9, 2026 Lenders are being sold AI from every direction. Most don't have the infrastructure or governance to evaluate it, let alone deploy it responsibly. That's not a knock on lenders. It's the market…
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TrustEngine Names Brandon Durham Vice President of Adoption and Partnerships
Your Content Goes Here Mortgage technology veteran brings more than 20 years of experience driving technology adoption to make MortgageCoach an essential part of the loan officer’s daily workflow Washington, DC — September 30, 2026 — TrustEngine, a leading incubator of solutions…
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The Surprising Key to Thriving in a High-Rate Environment? Give Borrowers More
Your Content Goes Here By: John Evans, Chief Customer Officer August 21, 2026 In the current sustained high-rate environment, lenders are having to rethink their borrower engagement to identify ways loan officers can stand out, get (and keep) the borrower’s attention, and help…
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How We Built AI Into MortgageCoach (The Real Story)
Your Content Goes Here By: Yuesong Wang, Vice President Technology August 7, 2026 MortgageCoach helps loan officers coach borrowers, not just sell to them, bringing clarity so borrowers can make informed decisions. Two things get in the way: presentations are too complex to…
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From Black Box to Borrower Trust: Designing AI That People Can See, Understand, and Act On
Your Content Goes Here By: Dr. Joshua Scarpino, Vice President Information Security August 3, 2026 AI in mortgage origination is often framed as a tradeoff between efficiency and trust, automation and control, scale and compliance. That framing misses the real issue. The real…