Retail Banker International
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Latest posts
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PeraSure enters Philippines’ risky digital lending space, targeting 9.9 million informal workers
Sulit Lending launches PeraSure for Philippine gig workers, but winning consumer trust amid widespread digital loan fraud is key.
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Mashreq integrates generative AI into fraud detection platform
The software was developed through joint work between the bank and Clari5 to upgrade Mashreq’s fraud detection platform.
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Raiffeisen revises Addiko Bank plans after Serbian crackdown
The Vienna-based bank had originally intended to separate Addiko’s operations across Serbia, Bosnia Herzegovina, and Montenegro.
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HSBC to open Hong Kong AI and emerging technology institute in 2027
Hong Kong University of Science and Technology will be the institute’s anchor academic partner.
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India’s apex bank ramps up cybersecurity scrutiny on lenders – report
The regulator’s action follows a series of cyber incidents affecting India’s financial sector.
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Monte Paschi investors reject Banco BPM and Banca Generali bids
The proposals were intended to provide an alternative strategy as Intesa seeks to acquire Monte Paschi.
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ING posts €1.85bn profit and announces separate 400 job cuts
Alongside the restructuring, the bank also launched a €1.65bn share buyback.
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Vietnam sets 65% state ownership floor for key banks by 2030
The plan covers 21 state-owned and state-backed enterprises and aims to keep state control over strategic sectors.
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Why one of banking’s biggest AI tests comes after launch
Alejandro Murcia explains why resilient communications infrastructure is becoming a critical foundation for secure, reliable AI-powered interactions
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Beyond days overdue: why collections needs a more individual approach
Kris Costello explores why lenders need to look beyond missed payments to understand individual customer circumstances, and how more personalised engagement, appropriate technology and human support can help deliver better outcomes
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Royal Bank of Canada restricts third-party AI agents from banking channels
To execute automated tasks on a user’s behalf, personal AI agents require entry to private online profiles.
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Monzo commences Spanish operations in first continental European move
The institution operates under full regulatory supervision and maintains formal registration with the Banco de Espana.
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Financial services and the macroeconomy: short-term shocks cloud the long view
War in the Middle East and stubborn inflation are forcing financial services firms, and those who invest in them, to make long-term decisions on the strength of short-term information.
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The Mills Review shows AI governance can’t sit alongside the bank – it has to be built in
The FCA's review of AI in retail financial services was addressed to the regulator, but its most important message is for bank boards, argues Mark Whale of FICO
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Intesa Sanpaolo secures ECB approval for MPS deal
The next approval is expected from Consob, Italy’s markets regulator, which will consider the offer document early next month.
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Revolut faces Bank of England scrutiny over rapid product rollouts – report
The directive focuses on assessing whether the bank’s speed in introducing new financial offerings poses unaddressed risks.