FedPayments Improvement
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Latest posts
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High-Net Worth Individuals: Understanding Scam Risk Across Customer Segments
[vc_row][vc_column][vc_column_text]High-net worth individuals have long been targets for scams, but the threats facing them have shifted in recent years. Advances in artificial intelligence (AI) and other emerging technologies have lowered the cost of conducting highly…
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Driving Positive Change: How KeyBank Uses The ScamClassifier℠ Model to Enhance Client Protection
[vc_row][vc_column][vc_column_text]We spoke with Ana Kirby, operations manager on the client protection team, to learn more about her experience with the model and how KeyBank is utilizing it to drive positive changes for its clients and…
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Guiding Large Language Models (LLMs) Toward Better Fraud and Scam Classification
[vc_row][vc_column][vc_column_text]Fraud prevention has historically required a balance of speed and precision. Fraud and risk analysts need to quickly digest large volumes of data, recognize subtle signals and interpret patterns that don’t always present themselves clearly. As…
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Surviving a Scam: Managing the Impacts and Moving Forward
[vc_row][vc_column][vc_column_text]Millions of people fall victim to scams each year, suffering both financial losses and emotional harm. Victims often struggle with damaged self-confidence and difficulty trusting themselves and others. While the financial toll is measurable,…
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Protecting Customers During Stressful Moments: Understanding Scam Risk Across Customer Segments
[vc_row][vc_column][vc_column_text]We all experience moments in life where we are more vulnerable to scams. These moments could include buying a home, being a victim of a natural disaster or coping with the loss of a loved one. During these moments, we may experience heightened…
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Explore New Educational Resources in our Account Takeover Fraud Mitigation Toolkit
[vc_row][vc_column][vc_column_text]Account takeover fraud incidents continue to grow in number and complexity. Emerging technologies combined with consumers’ expanded digital footprints and criminals’ access to breached user data fuels this trend and creates a real need for…
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How Teens and Young Adults are Victimized: Understanding Scam Risk Across Customer Segments
[vc_row][vc_column][vc_column_text]Teens and young adults increasingly are becoming targets of sophisticated payment scams — often with serious financial consequences. According to the Federal Trade Commission (FTC), individuals ages 29 and under lost nearly $500 million to…