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Latest posts
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Protected: Customer Success Story: SET BC
There is no excerpt because this is a protected post. The post Protected: Customer Success Story: SET BC appeared first on belmarcloud.com .
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Protected: Customer Success Story: Alberta Cancer Foundation
There is no excerpt because this is a protected post. The post Protected: Customer Success Story: Alberta Cancer Foundation appeared first on belmarcloud.com .
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Deep-Dive Comparison: Choosing the Right Personal AI Assistant for Your Salesforce-Driven Stack
In today’s enterprise environment, work doesn’t happen in a single tool. A typical account executive or customer success manager jumps continuously between Salesforce (for record-keeping), Slack or Teams (for internal chatter), Google Workspace or Microsoft 365 (for email and…
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Salesforce Winter ’27 Release: What’s Coming for Agentforce Nonprofit
Winter ’27 is about to land in most nonprofit production orgs. If your Salesforce instance follows the usual pattern, you have somewhere between a few days and two weeks before it shows up. We’ve read the official release notes so you don’t have to. Here’s the short version:…
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Dreamforce 2026, One Week Later: What Nonprofit Leaders Should Actually Do With the Announcements
Dreamforce 2026 closed on September 17. If you were in San Francisco, you already know the week had a single organizing idea: Salesforce no longer wants the CRM screen to be the place work starts. If you watched from your desk, the same idea arrived as a flood of product names,…
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Five Dreamforce 2026 Predictions for Nonprofit Executives
Dreamforce 2026 runs September 15 to 17 in San Francisco. The theme is “Becoming an Agentic Enterprise.” Roughly 1,600 breakout sessions. Keynotes stream free on Salesforce+, so if you are not planning on being in person, you have a great follow-along option online. Salesforce…
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NPSP to Nonprofit Cloud: A Practical Migration Guide
If you’re running Nonprofit Success Pack, you’ve likely felt the shift coming. Salesforce has stopped issuing new NPSP licenses through the Power of Us Program, rebranded Nonprofit Cloud as Agentforce Nonprofit, and made clear where its investment is going. The question for most…
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Dreamforce 2026: What to Know and What to Get Excited About
Every year, a large contingent of Salesforce customers makes the trip to San Francisco for Dreamforce. It’s happening again this year, and we’re excited for all that’s going to be announced in a few short weeks. If you’re a nonprofit organization and you’re planning on attending…
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Agentforce Nonprofit Summer ’26 Is Live
Back in May, we wrote about what was coming in the Salesforce Summer ’26 release for Agentforce Nonprofit. That post was a preview. This one is a report card. The release has been rolling out across production orgs since early May, with the final wave landing the week of June…
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Salesforce Isn’t Dying. It’s Buying Everything Around It.
If you’ve spent any time on tech Twitter, LinkedIn, or in a VC’s Substack this year, you’ve heard the funeral march. “SaaS is dead.” “AI agents are eating software.” “Why would anyone pay for Salesforce when you can vibe-code a CRM in a weekend?” It’s a great story. It gets…