Connecting Point
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Latest posts
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You Have One IT Person. What Happens When They’re Out, or Overwhelmed?
Many mid-sized companies run IT the same way. One person knows the passwords, how the firewall is configured, and why the accounting server can't be rebooted on Tuesdays. That person is usually very good at the job. They're also on call every hour of every day, they haven't…
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“Leases, Owner Data, and Legal Docs: Your Files Outlive Every System They’re Stored In”
Leases, rental applications, owner agreements, board minutes, litigation files, vendor contracts, inspection reports — the operation of a property management company involves the endless generation of documents and their digital storage. Ask where a lease signed in 2016 is today…
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How Many People Have Access to the leasing@ Mailbox? The Shared Mailbox Problem
Every property management company has them. leasing@, maintenance@, accounting@. The shared mailboxes that keep the operation running when people are out, roles rotate, or when a request can't wait for one specific person to return from lunch. They're genuinely useful, which is…
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Who Can Open That Matter File_ Permissions and Ethical Walls in Your Document System
Your document system might be set up with open access so everyone can see everything because that's how the vendor configured it. Since then the firm may have added laterals, staff, and contract attorneys. The honest answer to "who can open that file" is that almost anyone with…
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Wire Fraud Is Coming for Your Trust Account
The money in a law firm's trust account moves by wire. Settlement proceeds go out to clients, estate distributions go to heirs, closing funds go to sellers and lien holders. Every one of those transfers begins with an instruction, and almost every instruction arrives by email.…
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The Scanner Dropped Again: What Unreliable Warehouse Connectivity Actually Costs
Every warehouse has the spot. The far corner of the racking where the RF gun loses signal, the aisle where the scanner has to be rebooted twice a shift, the dock door where the forklift terminal drops its session and the driver keys the same pallet in twice. The crew knows the…
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Your Bar License Assumes You’re Protecting Client Data. Are You?
Most lawyers think of cybersecurity as an IT decision, something the firm will get to when the budget allows. The bar disagrees. The rules of professional conduct treat protecting client information as an ethical obligation attached to the license itself, and the disciplinary…
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Freight Moves at 2 A.M. Saturday. Your IT Support Doesn’t.
A warehouse doesn't keep office hours. Trucks arrive overnight, pickers work second and third shift, and the loads that have to be in Denver by Monday morning get staged on Saturday. But at most small and mid-sized logistics operations, the IT support behind all of it runs…
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The Trust Account Is the Target: What a Compromised Firm Means to the Bar
A law firm's trust account holds money that belongs to someone else. Settlement proceeds waiting to disburse, retainers not yet earned, closing funds in transit. That's exactly what makes it the most attractive target in the building, and fraudsters have learned that the fastest…