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Latest posts
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Is AI search a distraction? Not for hotels, judging by our data
The AI visibility debate Between 14 and 22 October 2026, three pieces of research on AI visibility were published or updated, all asking how much AI search matters and how […] The post Is AI search a distraction? Not for hotels, judging by our data appeared first on Hotel Speak .
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The contactless hotel still has a front-desk problem
Hotels have spent years making the guest journey more convenient. With mobile check-in and digital keys, guests can increasingly arrive at a hotel and reach their room without visiting reception. […] The post The contactless hotel still has a front-desk problem appeared first on…
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The Repair Was Simple. The Decision Wasn’t.
Picture this – an engineer brought the actual solution to the person who approves repairs. It was a simple part-replacement job. The part required a purchase order, however, and the […] The post The Repair Was Simple. The Decision Wasn’t. appeared first on Hotel Speak .
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Are hotels accidentally teaching each other to lower their rates?
Hotels have always watched their competitors’ room rates. It’s a useful reference point when setting their own prices, but it tells them nothing about why another hotel is charging what […] The post Are hotels accidentally teaching each other to lower their rates? appeared first…
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AI Hotel Recommendations & The Intermediary Link Trap
The hotel industry is currently throwing money at “AI SEO” to ensure their property gets named when a traveler asks a machine where to stay. Picture the scenario. You win […] The post AI Hotel Recommendations & The Intermediary Link Trap appeared first on Hotel Speak .
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The Guest Fact Sheet: Write Your Hotel’s Answers Down Once
If you run a small hotel, a guest can ask whether the pool is heated in January and get three different answers before they’ve even booked. The website FAQ says […] The post The Guest Fact Sheet: Write Your Hotel’s Answers Down Once appeared first on Hotel Speak .
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Why the real AI advantage for hotels is the freedom to switch
Hoteliers have accepted that AI will change, and in most cases has already changed, how their business runs. Where they get stuck is in deployment. There are so many places […] The post Why the real AI advantage for hotels is the freedom to switch appeared first on Hotel Speak .
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Hotel SEO Isn’t Dead – AI Just Removed the Shortcuts
Every few months, someone declares that SEO is dead. The current version goes like this: Google answers the question in an AI Overview, an assistant recommends three hotels, and nobody […] The post Hotel SEO Isn’t Dead – AI Just Removed the Shortcuts appeared first on Hotel…
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AI Hotel IT Platforms Better Start Replacing Not Adding
With AI-aided coding reaching maturity, we’re now seeing a swath of new players on the market. Some are direct competitors in existing categories for bargain basement pricing. Others are in […] The post AI Hotel IT Platforms Better Start Replacing Not Adding appeared first on…
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HiJiffy Launches Email Copilot: AI That Drafts Hotel Email Replies
Lisbon, Portugal — [October, 2026] – HiJiffy, the AI-powered Guest Communications Platform for hotels, launched Email Copilot. It’s an AI assistant built into the HiJiffy console that drafts email replies […] The post HiJiffy Launches Email Copilot: AI That Drafts Hotel Email…