NetBeez
Network Experience Assurance
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Latest posts
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NetBeez NextGen at Networking Field Day 41: From Monitoring to Investigation
On October 7, we returned to Networking Field Day (NFD) to introduce the next generation of NetBeez. We’ve been presenting at NFD for more than a decade now, our first appearance being in 2015. What makes this appearance special is that we covered the most significant evolution…
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HERMES: Finding Where the Internet Slows Down, Using Public Speed Tests
We have covered Measurement Lab (M-Lab) on this blog before: how its NDT speed test works, how it compares with Ookla and Fast.com, its newer MSAK framework and the Internet Quality Barometer. Those posts were about measuring one connection. HERMES combines billions of them. It…
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Why We Built the Next Generation of NetBeez
From Raspberry Pi agents to AI-assisted network operations, every generation of NetBeez has followed the same principle: if you want to understand network experience, you have to measure it from where users connect. In 2013, we did not believe network teams needed another tool…
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Why Troubleshooting-Only Tools Struggle to Demonstrate Long-Term Value
A useful tool that nobody opens The pattern is familiar. A team buys a monitoring or diagnostic platform because a hard network problem needs solving. During the evaluation and the first real incident, it works. People gather around the data, the scope of the problem becomes…
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Is It Actually the Network? How to Isolate the Likely Cause of User Complaints
“It’s slow” is not enough information Consider a user who reports that an application is slow. The application team doesn’t report any issues on their side as the infrastructure shows no outages or degradation. A similar response comes from the network team. All routers and…
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The Internet Quality Barometer: Rating the Internet by What People Actually Do
Ask how good a connection is and you will almost always get an answer in Mbit/s. That made sense when throughput was the bottleneck. It makes a lot less sense today. A 500 Mbit/s link with 80 ms of latency and sporadic loss will wreck a video call that a well behaved 50 Mbit/s…
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Infrastructure Health Is Not User Experience
Everything Is Green, Yet Users Are Complaining This situation will sound familiar. The Network Operation Center NOC isn’t aware of any problem, and the dashboards are green, yet the help desk is receiving user complaints. The problems are escalated to the network team, which has…