ERM Software
Governance, Risk & Compliance Solutions
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Latest posts
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What Your Vendor’s Performance Report Isn’t Telling you
As business process owners, we want to give our operations the best chance to scale by focusing on core internal competencies and engaging “best in class” vendors. It’s a tried-and-true recipe, right? Right… but that recipe depends on how we oversee those vendors. A narrow view…
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When the Vendor Says “Handled,” What Does Your Organization Still Own?
Restoring a service is one step. Knowing what recovered, what remains exposed, and who acts next is how accountability continues. The vendor’s update arrives: “Service has been restored.” IT confirms the technical issue is resolved and closes its support ticket. The vendor…
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When Warning Signs Don’t Lead to Action
Bank of America’s recent enforcement action raises a question that extends beyond banking: When testing identifies a control weakness, can your organization trace it to an accountable decision-maker, corrective action, and evidence that the fix works? What Went Wrong at Bank of…
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Could One Person Do Too Much?
In IT, access requests often look simple. Someone needs a new account, a different permission, a password reset, or a system change. The request may be routine, the deadline may be tight, and the person completing it may be someone the organization trusts. The risk is not always…
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Your Product Is Talking. Are You Listening?
When an organization launches a new software feature, the signs of success can appear straightforward. The functionality is available. Training has been completed. The process is documented. Users have been told what to do. But that does not mean the work is actually happening…
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Financial Confidence Is Built Before the Numbers
Most people assume Finance is just there to handle the forecast. But really, our job is much bigger: we’re here to help everyone understand what those numbers are actually trying to tell us about our business. Long before a budget gets signed or a forecast hits the CEO’s desk,…