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Latest posts
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Is your organizational knowledge AI-ready?
The business case has been approved and your organization is ready to invest in AI. You’ve selected the model, rolled out a copilot, experimented with agents and defined a few solid use cases. Yet, something is not quite right. The generated answers seem authoritative, but the…
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Governing AI in the enterprise: why policies are not enough
Many large organizations now have responsible AI principles, policies or guidelines. These typically address fairness, transparency, accountability, privacy and safety. Documenting policies is essential work. But a policy cannot govern AI on its own. The greater challenge is…
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Celebrating the 2026 Honourable Mentions
Alongside this year’s winners, the judges decided to recognize five entries that brought real breadth, colour and richness to the 2026 cohort with an honourable mention. Where the winners represented the most complete, AI-powered visions of the digital workplace, these five…
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From the inbox to the intranet: building a coherent channel strategy
Build a coherent communication ecosystem in which each channel has a clearly defined purpose. The post From the inbox to the intranet: building a coherent channel strategy appeared first on Digital Workplace Group .
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Comcast – Winner for Agentic AI Innovation
As AI reshapes what an intranet is for, Comcast earned the 2026 Digital Workplace Group Award for Agentic AI Innovation by reimagining the digital workplace as an intelligent, action-oriented experience. At its heart is Cai, an AI-powered workplace agent built in partnership…
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DBS Bank – Winner for AI-Enabled Workforce Transformation
In a winner cohort defined by the shift from AI experimentation to governed, enterprise-scale capability, DBS Bank stood out for weaving artificial intelligence (AI) through the entire fabric of work. The 2026 Digital Workplace Group Award for AI-Enabled Workforce Transformation…
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PNC Bank – Winner for Digital Workplace Operational Excellence
While much of this year’s field explored the newest AI features, PNC Bank earned recognition for something quietly harder: a digital workplace that simply works. Its “brilliantly boring” philosophy, a deliberate focus on reliability, predictability and scale, won the 2026…
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So, how are DWG’s 2026 predictions holding up?
Dear Diary Today’s ponderable: So, how are DWG’s 2026 predictions holding up? Every year, I remind myself that predictions are not a crystal-ball exercise. They are an accountability exercise. A prediction earns its keep when we return to it, test it against reality and…
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AI literacy in practice: Session notes
AI literacy is not simply a compliance exercise. It is a practical workforce capability that helps people use AI effectively, judge its outputs, manage risk and remain accountable for the work produced. In a DWG Special entitled AI literacy in practice: turning a legal duty into…
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What the 2026 DWG Awards shortlist taught me
Dear Diary Today’s ponderable: What are the strongest signals to emerge from the 2026 DWG Awards shortlist? Every year, the DWG Awards shortlist offers a snapshot of what is changing in digital workplaces. Some years the pattern is obvious: a wave of intranet redesigns, a rush…