Global Crisis Management
Crisis Management | Public Relations | Strategic Communications
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Latest posts
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Maximize Your Visibility for AI Search With These Four Steps
In today’s rapidly evolving digital landscape, having great content alone isn’t enough. Traditional SEO tactics, such as keyword stuffing, are being replaced by AI-driven search optimization. Your expertise and content deserve recognition by AI-powered search engines. By…
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Public Commenting on Controversial Issues
When should a CEO or brand take a public stance on a controversial topic happening outside the four walls of the company? Never? Sometimes? And how do you decide, especially when the risks of speaking out seem to go up and up? For sure, the advent of Black Lives Matter protests…
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The Ybor City Chamber Announces Tucker/Hall COO Darren Richards As Chair
Tampa, Florida (May 9, 2023) – The Ybor City Chamber of Commerce has installed Darren Richards, Chief Operating Officer of Tucker/Hall, as its Chair for the 2023-24 program year. Richards and Tucker/Hall have been active with the Ybor City Chamber for decades but became even…
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Getting Negative Online Reviews? Take These Four Steps…
Online reviews. We love them as consumers when they help us decide what to buy and which businesses to trust. But what happens when your business gets a negative Google or Yelp review? Or even worse—if you find that your livelihood has been “review-bombed”, and you’re watching…
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Can a Chatbot Write a Crisis Plan?
Since its launch in 2022, OpenAI’s powerful chatbot, ChatGPT, has blurred the lines between how humans and machines will function with each other in the future. The OpenAI platform is credited with accelerating the AI boom and, in early 2023, became the fastest-growing consumer…
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A Guide to Google Search Ranking Systems
Google has launched a centralized page called A guide to Google Search ranking systems, making learning about the backend of search and algorithms easier. This new page joins others Google added this year related to their search algorithm systems. Here’s a recap of the helpful…
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5 Twitter Updates You Need To Know
In case you missed them, here are five updates Twitter has made that have nothing to do with the blue checkmark. #hashtags may no longer be clickable. (9to5) A new feature may allow you to turn off mentions for your username. (Blog) New Audio Chats within Twitter Communities may…
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Social Media During an Aircraft Incident Crisis Response
The lack of a credible source is the most significant factor in rumor-spreading on social media during crises. Nowhere is this more apparent than in aviation during an aircraft incident. During an aircraft incident, airports, airlines, manufacturers, and affiliated agencies…
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Tampa’s Propeller Club Names Darren Richards as President
Tampa, Florida – The Propeller Club – Port of Tampa has announced its new leadership for the 2022-2023 program year. Darren Richards, the Chief Operating Officer of Tucker/Hall, one of the state’s largest Strategic Communications firms, has been named the group’s new President.…
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Join Us: Online Reputation Management – Best Practices and Case Studies
Now more than ever, we live our lives and do business online. As a result, Online Reputation Management (ORM) has rapidly evolved from scrubbing embarrassing Facebook photos to deploying full-blown strategic crisis responses to vicious internet attacks. Unfortunately, even…