CU*Answers
A Cooperative Credit Union Service Organization
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Latest posts
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Two for Tuesday with CEO Geoff Johnson – 11/03/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible…
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October Owner’s View Monthly Recap
Check out recent programming changes in the October 2026 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CBX and…
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Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!
You’ve spent weeks reviewing CBX Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CBX Strategic Release Management is a service which equips credit union executives and managers…
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Join Lender*VP for a Refresher on Contract Variable Rates in CBX
Attention credit unions with HELOCs or ARM Loans using Contract Variable Rates Need a refresher on the Contract Variable Rate process in CBX? The Lender*VP team invites you for a training session – we’ll take a look at topics including: How to update your rates Confirm that…
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An Open Discussion on CU*Chat – From the Current Experience to Future Enhancements
A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Whether it’s gathering references, verifying collateral information or requesting support documents, any and all communication with…
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In Case You Missed It – Late October 2026
Take a look back at some important topics from the second half of October 2026: Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending 2026 Education Spotlight – Standard Teller…
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Cybersecurity Awareness Month 2026 – Why Firewall Audits Matter
Cybersecurity has become an increasingly important subject for financial institutions to invest in and a key component of any successful information security program, along with active participation from credit union executives and board members. As part of this year’s…
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Lender*VP Presents an Overview and Discussion on 1Click Limit Increases
Now available as part of the CBX 26.10 Release are new limit increases for 1Click Loans. The Lender*VP team invites you to join our upcoming webinar to learn all about this feature. We’ll provide a closer look at this enhancement and discuss how your credit union can deliver…
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Cybersecurity Awareness Month 2026 – Why Account Audits Matter
Cybersecurity has become an increasingly important subject for financial institutions to invest in and a key component of any successful information security program, along with active participation from credit union executives and board members. As part of this year’s…
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Join Us for a Conversation On Instant Payments
The industry is abuzz about “instant payments” and the RTP® and FedNow® Service payment rails! Join us for another conversation about our projects around instant payments, including: Experiences from credit unions utilizing the FedNow® payment rail. Updates on the Send and…
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Don’t Forget: The Next HA Rollover is Coming in November – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. For our fall HA Rollover, we will be performing two exercises – one for the CUAPROD environment…
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Cybersecurity Awareness Month 2026 – Stopping Email Account Takeover
Cybersecurity has become an increasingly important subject for financial institutions to invest in and a key component of any successful information security program, along with active participation from credit union executives and board members. As part of this year’s…
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Join a Conversation on CU*PAY – Help Shape the Future of Payment Processing
CU*PAY is building the payments system that credit unions deserve – cooperatively owned and priced for the institutions that build it. Join a Conversation on CU*PAY to hear what your peers are saying about their card processing platform! During our upcoming session, we’ll…
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Cybersecurity Awareness Month 2026 – Why Patch Management Matters
Cybersecurity has become an increasingly important subject for financial institutions to invest in and a key component of any successful information security program, along with active participation from credit union executives and board members. As part of this year’s…
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Join Lender*VP for a Refresher on Contract Variable Rates in CBX
Attention credit unions with HELOCs or ARM Loans using Contract Variable Rates Need a refresher on the Contract Variable Rate process in CBX? The Lender*VP team invites you for a training session – we’ll take a look at topics including: How to update your rates Confirm that…