Condo Control
Property Management make easy.
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Latest posts
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Catch at-risk communities before renewal: what response time and sentiment data tell you
Right now, there are roughly 373,000 community associations across the country, and the Foundation for Community Association Research expects another 3,000-4,000 to form in 2026 alone. That’s a lot of new contracts up for grabs, and for most management companies, that's good…
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Your most over-capacity manager is sitting on your most at-risk community: how to see it coming
The number of community associations is growing, and by the end of 2026, there might be an addition of 3,000-4,000 new communities. The managers running those communities are hitting a wall. A July 2026 survey of about 287 community association professionals found 71% dealing…
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The real cost of channel-switching: what scattered SMS, email, and calls do to your response time
The residents in your communities aren’t comparing your response time to the other management companies. They’re measuring you against their bank’s instant chat, their package delivery tracker, and the help experience they get from their subscription apps. Research by LiveChatAI…
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Revenue leakage: the money communities lose without noticing
Community associations across the U.S. collected $124.2 billion in assessments in 2025. That’s one of the largest pooled-money systems in American residential life. And yet, a large number of communities are broke. The best data that shows communities are struggling financially…
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SLA on resident communication: the portfolio metric most management companies don’t track
Community associations house about 78.1 million residents, and that’s a massive population generating questions, maintenance requests, complaints, and concerns daily. According to a CAI report, 86% of those residents rate their experience living in a community association as…
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From a Resident Text to a Logged Service Request in One Click
There are now 373,000 community associations across the country, housing 78.1 million Americans. Those residents collectively contribute more than $124.2 billion in annual assessments. Behind every dollar is an expectation that their community will be well-managed, shared spaces…