LEADx
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Latest posts
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New Research: You Think They Used AI. They Think You Did. You’re Both Wrong
An email lands in your inbox, and something feels off. Maybe it’s a bit cleaner than this person usually writes, or maybe it uses one too many “not only ___, but ___” sentences. You begin to wonder, “Did they actually use AI to email me? Did they not even take the time to think…
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New Research: The Higher Your Chatbot’s EQ, The Less Time You Spend With Friends
Marketing professor Shaphali Gupta and her colleagues set out to test whether a chatbot’s emotional intelligence changes its effect on users. Her findings, published in Psychology & Marketing, describe a sinister trade-off that seems to slide under the radar. The warmer and more…
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Emotional Intelligence Quote Of The Week: What A Whale Biologist Can Teach Us About Managing People
“Any observant local knows more than any visiting scientist. Always. No exceptions.” —Roger Payne, Whale Biologist When Roger Payne arrived in the San Jose Gulf in Argentina to begin researching whales, he had every credential a visiting expert could want: a Cornell PhD, a…
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A 10-Year Study Showed That This One Habit Cuts Depression Odds By 48%
When you’re already feeling low, queuing up a sad album might seem like poor judgment. So might staying up past midnight reading a novel that’s breaking your heart. Daisy Fancourt, PhD, a psychobiologist at University College London, has spent a decade demonstrating that our…
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Why Procrastination Is More Exhausting Than The Actual Work (According To An Oxford Neurologist)
A man in his 30s named David sat in a chair all day doing nothing for days on end. He had been a productive finance professional with a wide social circle, but he’d suddenly stopped caring. He lost his job and his apartment, and he didn’t seem to mind. So, his neurologist began…
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Emotional Intelligence Quote Of The Week: Dolly Parton On Gratitude
“I make a point to appreciate all the little things in my life. I go out and smell the air after a good, hard rain. I re-read passages from my favorite books. I hold the little treasures that somebody special gave me. These small actions help remind me that there are so many…
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This CHRO Upskilled 90% Of Her Workforce In AI. Then She Doubled Down On EI
More than 90% of Principal Financial Group’s roughly 19,000 employees have been upskilled in AI fluency. For most organizations, a number like that would be the finish line. For its Senior Vice President and Chief Human Resources Officer (CHRO), Lisa Coulson, it’s just half of…
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What Is Emotional Intelligence? The New Definition For The AI Era
Here’s the most underreported and underrated statistic in this year’s labor data: According to PwC’s 2026 Global AI Jobs Barometer, which analyzed more than a billion job ads across six continents, entry-level roles most exposed to AI are now seven times more likely to require…
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How Harvard Business School Cut Team Conflict By 98% With One Simple Strategy
In 2024, 45 of the 158 student teams in Harvard Business School’s FIELD Global Immersion program had communication breakdowns so bad that faculty had to intervene. After going through training prior to the same event in 2025, that number dropped to just one team. It was the same…
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New Data Suggests That Empathy Drives AI Adoption
Nearly nine in ten employees who work in empathetic workplaces report that they received adequate AI training and that they feel positive about AI adoption. Among all employees, this figure drops to 51%, and in workplaces that employees describe as toxic, this figure collapses…